Propre, sécuritaire, pratique, confortable, économique

Frequent Questions: Documents, informations, instructions

Owner's manual

Click here to view the owner/user's manual for our stoves.

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Stove Maintenance and Troubleshooting

Click here to view the recommandations on your stove's maintenance (engglish version coming soon)

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Frequently asked questions:

  1. Why should I buy a Coal stove instead of wood or gas?
  2. Do I need a chimney to use this stove?
  3. How does the power vent work?
  4. I have a chimney that my Oil Burner is connected to. Can I use this for my stove?
  5. Is it necessary to install a Damper on my stove?
  6. If you vent one of our stoves out of the bottom back vent is a Damper still necessary?
  7. What size Coal do I use?
  8. How long will the coal last?
  9. Will these Stoves heat my entire house?
  10. How do I start my stove?
  11. Can I burn Wood in my Stove?
  12. How hot do the stoves get?
  13. What kind of fire retardant material is necessary when installing my Stove?
  14. What happens if my power goes out, will my stove still work?
  15. Why doesn’t the fire go up into the hopper?
  16. Can I keep the fire burning when I leave the house?
  17. How often should I service my stove?
  18. How long will my stove last?
  19. What is the life span on the steel components?
  20. What is the life span on the door glass?
  21. Does the finish on the Lehigh models stay glossy?
  22. Will the stove make my house dirty and dusty?
  23. How often do I have to empty the ashes?
  24. Are the Coal fumes hazardous to my health?
  25. Are the emissions the same with or without a power vent?
  26. Is the power vent designed with a safety system?
  27. What is the warranty on a power vent system?
  28. What type of power do I need for my Stove and/or Power Vent?

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Useful links:

You'll find useful information at the following sites:

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